COPC inc. establece la norma a nivel mundial, con más de 200 compañías ubicadas en más de 300 localidades en 35 países en 6 continentes. Clientes y usuarios incluyen ambientes operativos globales internos y externos.

  • Todas las Entidades
    • Avant
    • Sydney, Australia
      CSP Process Recertified
      Release 5.2
      May 2016
    • China Mobile Online Services Company Ltd.
    • Guizhou Branch
      Guiyang, China
      CSP Certified
      Release 5.2
      July 2016
    • Concentrix
    • A Single Client Technical Support Program
      Auckland, New Zealand
      OSP Certified
      Release 5.2
      December 2014
    • Concentrix
    • A Single Client Technical Support Program
      Brisbane, Australia
      OSP Recertified
      Release 5.2
      August 2016
    • Concentrix
    • Dalian Ju Meng Technologies Development Co., Limited
      A Single Client Technical Support Program
      Dalian, China
      OSP Recertified
      Release 5.2
      March 2016
    • Concentrix
    • Shenzhen Shunrong Telecommunication Technologies Limited  – Foshan Branch
      A Single Client Technical Support Program – Mandarin Support and Cantonese Support
      Foshan, China
      OSP Recertified
      Release 5.2
      February 2016
    • Concentrix
    • A Single Client Technical Support Program
      Manila, Philippines
      OSP Recertified
      Release 5.2
      July 2016
    • Conduent
    • Email and Backoffice
      Pasay City, Philippines
      OSP Certified
      Release 5.2
      April 2016
    • Convergys Malaysia Sdn Bhd.
    • Canon SEA Customer Service & Technical Support
      Kuala Lumpur, Malaysia
      OSP Recertified
      Release 5.2
      March 2016
    • Convergys Malaysia Sdn Bhd.
    • Microsoft SEA Customer Service & Technical Support
      Kuala Lumpur, Malaysia
      OSP Recertified
      Release 5.2
      March 2016
    • Convergys Suzhou KeWei Xun Information Services Co
    • A Single Client Technical Support Program
      Suzhou, China
      OSP Certified
      Release 5.2
      May 2016
    • E Fund Management Co., Limited
    • Customer Service and Sales Support
      Customer Service Center Headquarters
      Guangzhou, China
      Applied for PIC
      Release 5.2
      September 2016
    • Fullerton Healthcare Group
    • Singapore
      Applied for OSP Certification
      Release 5.2
      September 2014
    • HKT Teleservices International Ltd.
    • A Single Client Technical Support Program
      Chongqing, China
      OSP Certified
      Release 5.2
      September 2016
    • HKT Teleservices International Ltd.
    • A Single Client Technical Support Program
      Guangzhou, China
      OSP Recertified
      Release 5.2
      August 2016
    • NTT Communications Corp.
    • Emerio SHD Center
      Cyberjaya, Malaysia
      OSP Process Certified
      Release 5.2
      December 2016
    • Taiping Financial Services Center Co., Ltd.
    • Customer Contact Center – Wuhan Site
      Shanghai, China
      Applied for CSP Certification
      Release 6.0
      March 2017
    • Teleperformance Alphaland
    • A Single Client Technical Support Program
      Tier 1 APAC
      Makati, Philippines
      Applied for OSP Certification
      Release 5.2
      July 2016
    • Teleperformance Beijing
    • A Single Client Technical Support Program
      Beijing Interactive CRM Technology Ltd.
      Beijing, China
      OSP Recertified
      Release 5.2
      May 2016
    • Teleperformance Beijing
    • A Single Client Technical Support Program
      Beijing Interactive CRM Technology Ltd. Nanning Branch
      Beijing, China
      OSP Certified
      Release 5.2
      July 2016
    • Teleperformance Xi’an
    • A Single Client Technical Support Program
      Beijing Interactive CRM Technology Ltd. Xi’an Branch
      Beijing, China
      CSP Certified
      Release 5.2
      December 2015
    • Tenaga Nasional Berhad
    • TNB CareLine
      Bahagian Pembahagian, Malaysia
      Applied for CSP Certification
      Release 5.2
      May 2015
    • Tongcheng International Travel Service Co., Ltd.

    • 同程国际旅行社有限公司景区服务中心
      Scenic Zone Service Center
      Suzhou, China
      PIC Applied
      Release 5.2
      May 2016
    • transcosmos Korea Inc.
    • A Single Client Technical Support Program
      GC Division / ACS Center
      Seoul, South Korea
      OSP Certified
      Release 6.0
      March 2017
    • True Corporation Public Company Limited
    • True Shop
      Bangkok, Thailand
      Applied for CSP Certification
      Release 5.2
      September 2015
    • True Corporation Public Company Limited
    • True Visions Call Center
      Bangkok, Thailand
      CSP Recertified
      Release 5.2
      December 2015
    • arvato Bertelsmann
    • Abcoude and Schiphol
      Venlo, The Netherlands
      CSP Process Recertified (Items 2.4 and 3.1 – 3.4)
      Release 5.2
      February 2017
    • arvato Bertelsmann
    • IRO, Zalando, Canon and Schiphol
      Venlo, The Netherlands
      CSP Process Recertified (Item 2.5)
      Release 5.2
      February 2016
    • arvato Bertelsmann
    • Venlo and IRO
      Venlo, The Netherlands
      CSP Process Recertified (Items 2.4 and 3.1 – 3.4)
      Release 5.2
      February 2017
    • Call Services Limited (CSL)
    • Ebene, Mauritius
      CSP Recertified
      Release 5.2
      November 2016
    • Concentrix Services Portugal
    • Sociedade Unipessoal L.da
      Braga and Porto, Portugal
      OSP Recertified
      Release 5.2
      February 2017
    • Conduent
    • A Single Client Technical Support Program
      Valence, France
      Applied for OSP Certification
      Release 5.1
      May 2014
    • Conduent
    • Vodafone, Ziggo, Renault, TLS, MCT, Hollands Nieuwe
      Canal Digital, Calway, and Wehkamp
      Netherlands
      CSP Process Recertified (Item 2.5)
      Release 5.2
      December 2016
    • Convergys Global Services GmbH
    • A Single Client Technical Support Program
      Berlin, Germany
      OSP Recertified
      Release 5.2
      November 2016
    • Etisalat UAE
    • Customer Care Center
      DQ and Etisalat Ajman Site Programs
      Ajman, United Arab Emirates
      CSP Recertified
      Release 5.2
      January 2017
    • n.v. Nuon Customer Care Center
    • Amsterdam, Alkmaar, Arnhem & Leeuwarden
      The Netherlands
      CSP Recertified
      Release 5.2
      November 2016
    • Orange Moldova S.A.
    • Republic of Moldova
      CSP Certified
      Release 5.2
      January 2016
    • Orange Polska S.A.
    • Customer Service
      SME, Chorzów
      CSP Certified
      Release 5.2
      June 2016
    • Orange Polska S.A.
    • Customer Service
      Mass Market and SOHO Postpaid Lublin
      Lublin, Poland
      CSP Recertified
      Release 5.2
      December 2016
    • Orange Polska S.A.
    • Customer Service, Mass Market, Radom
      Radom, Poland
      CSP Recertified
      Release 5.2
      March 2017
    • Orange Spain Telemarketing
    • Oviedo, Spain
      Applied for CSP Certification
      Release 5.2
      October 2013
    • Orange Tunisie
    • Direction Services
      Tunisia, Africa
      CSP Certified
      Release 5.2
      December 2016
    • PerfectCall B.V.t/a Teleperformance Nederland
    • A Single Client Technical Support Program
      Maastricht, Netherlands
      OSP Recertified
      Release 5.2
      June 2016
    • Raya Contact Center
    • 6th of October City, Egypt
      OSP Recertified
      Release 5.2
      February 2017
    • SELLBYTEL Group
    • A Single Client Technical Support Program
      Barcelona and Lisbon, Spain
      OSP Recertified
      Release 5.2
      June 2016
    • SONATEL
    • Orange Société Nationale des Télécommunications du Senegal
      Dakar, Senegal
      CSP Certified
      Release 5.2
      February 2016
    • Teleperformance Albania
    • Groupon and A Single Client Technical Support Program
      Tiranë, Albania
      OSP Certified
      Release 5.2
      July 2016
    • Teleperformance Deutschland
    • Görlitz – Adobe, Amazon and A Single Client Technical Support Program
      Görlitz, Germany
      OSP Recertified
      Release 5.2
      April 2016
    • Teleperformance Gateshead
    • A Single Client Technical Support Program
      Gateshead, England
      OSP Recertified
      Release 5.2
      October 2016
    • Teleperformance Hellas
    • A Single Client Technical Support Program and Symantec
      Athens, Greece
      OSP Recertified
      Release 5.2
      March 2016
    • Teleperformance Hellas
    • Microsoft Skype Program
      Athens, Greece
      OSP Certified
      Release 5.2
      December 2016
    • Teleperformance Italy
    • A Single Client Technical Support Program
      Rome, Italy
      OSP Recertified
      Release 5.2
      December 2016
    • Teleperformance Nordic
    • Stockholm, Sweden
      OSP Recertified
      Release 5.2
      June 2016
    • Transcom Estonia
    • OSP Certified
      Release 6.0
      January 2017
    • Transcom Groningen
    • A Single Client Technical Support Program
      Groningen, Netherlands
      OSP Certified
      Release 5.2
      June 2016
    • Transcom Rostock
    • A Single Client Technical Support Program
      Rostock, Germany
      OSP Certified
      Release 5.2
      June 2016
    • UWV Klantencontact
    • Werknemers- en Werkgeverstelefoon
      Vestiging: Groningen, Goes en Almere
      Amsterdam, The Netherlands
      CSP Recertified
      Release 5.2
      November 2016
    • UWV Klantencontact
    • K & S Oplosservice
      Regio:  Centraal, Noord, Midden en Zuid
      Groningen, The Netherlands
      CSP Certified
      Release 5.2
      September 2016
    • Webhelp Nederland
    • Account ING
      Groningen, The Netherlands
      OSP Recertified
      Release 5.2
      March 2017
    • Webhelp Nordic
    • A Single Client Technical Support Program
      Denmark
      OSP Recertified
      Release 5.2
      May 2016
    • Xceed Contact Center
    • Smart Village (excluding Videotron), Maadi Park, and Qena
      Cairo, Egypt
      OSP Recertified
      Release 5.2
      July 2016
    • Concentrix
    • Apollo Programs
      Voice, Email and Back Office Customer Service and Technical Support
      Bangalore, India
      OSP Recertified
      Release 5.2
      June 2015
    • Concentrix Services India Pvt. Ltd.
    • Telecom Inbound Customer Service
      Vadodara and Ranchi, India
      OSP Certified
      Release 5.2
      February 2017
    • InterGlobe Technologies (IGT)
    • Gurgaon, India
      OSP Recertified
      Release 5.2
      November 2016
    • Tata Business Support Services Limited
    • International Client Programs, Email, Chat and Back-office
      Chennai, India
      Applied for OSP Certification
      Release 5.2
      November 2015
    • Wipro Limited
    • Business Process Services (BPS)
      Enterprise Technical Support
      Belapur, Mumbai, India
      OSP Certified
      Release 5.2
      October 2016
    • American Family Life Assurance Company of Columbus
    • Contact Center Management Department
      Chofu and Kobe, Japan
      CSP Certified
      Releases 5.2
      December 2016
    • BELLSYSTEM24, INC.
    • A Single Client Technical Support Program
      Nakano Solution Center
      Tokyo, Japan
      OSP Recertified
      Release 6.0
      March 2017
    • Concentrix
    • A Single Client Technical Support Program
      Fukuoka, Japan
      OSP Recertified
      Release 5.2
      September 2016
    • Concentrix
    • A Single Client Technical Support Program
      Hiroshima, Japan
      OSP Recertified
      Release 5.2
      September 2016
    • Concentrix
    • A Single Client Technical Support Program
      Sapporo, Japan
      OSP Recertified
      Release 5.2
      August 2016
    • CONEXIO Corp.
    • Corporate Sales Management Department Division
      Tokyo, Japan
      Applied for CSP Certification
      Release 6.0
      January 2017
    • Fuji Xerox Service Creative Co., Limited
    • Customer Contact
      Yokohama and Osaka, Japan
      CSP Recertified
      Release 5.2
      January 2017
    • Hitachi Systems, Limited
    • Koriyama Second Contact Center
      Fukushima, Japan
      OSP Process Certified
      Release 5.2
      September 2016
    • Hitachi Systems, Limited
    • Contact Center Division
      Hitachi Solution Support Center
      Kanagawa and Osaka, Japan
      CSP Recertified
      Release 5.2
      November 2016
    • JAL Card, Inc.
    • Customer Service Center
      Tokyo, Japan
      CSP Recertified
      Release 5.2
      January 2017
    • KDDI Evolva Inc.
    • Operation Sector, Operations Division 1, Nagoya Contacts Center 2
      Nagoya, Japan
      OSP Recertified
      Release 5.2
      August 2016
    • Kenko.com
    • Customer Center
      Fukuoka, Japan
      CSP Certified
      Release 5.2
      October 2016
    • KONICA MINOLTA JAPAN, INC.
    • Healthcare Company
      Tokyo, Japan
      CSP Certified
      March 2017
    • Mizuho Securities Co., Ltd.
    • Internet & Contact Center
      Tokyo and Osaka, Japan
      Applied for CSP Certification
      Release 5.2
      September 2016
    • ND Software Co., Limited
    • Support Center
      Yamagata, Japan
      CSP Recertified
      Release 5.2
      February 2017
    • NTT Communications Corp.
    • Service Desk
      Sapporo MHD
      Sapporo, Japan
      OSP Process Certification
      Release 5.2
      December 2016
    • NTT Communications Corp.
    • Service Desk
      Tokyo and Sapporo, Japan
      OSP Recertified
      Release 5.2
      September 2016
    • NTT FIELDTECHNO CORPORATION
    • Kyushu Customer Support Center
      Fukuoka, Japan
      Applied for CSP Certification
      Release 5.2
      September 2016
    • Rakuten Card Inc.
    • Member Support Department
      Fukuoka, Japan
      Applied for CSP Certification
      Release 5.2
      August 2016
    • Relia, Inc.
    • Minatomirai Center
      A Single Client Technical Support Program
      Yokohama, Japan
      OSP Recertified
      Release 5.2
      May 2016
    • Resona Bank, Ltd.
    • Omni Channel Strategy Division
      Customer Service Promotion Office
      Customer Direct Banking Center
      Tokyo, Japan
      CSP Certified
      Release 5.2
      December 2016
    • SCSK ServiceWare Corp.
    • A Single Client Technical Support Program
      Osaka, Japan
      OSP Recertified
      Release 5.2
      March 2017
    • SCSK ServiceWare Corp.
    • Shinjuku Dept.
      A Single Client Technical Support Program
      Tokyo, Japan
      OSP Recertified
      Release 5.2
      March 2017
    • SMBC Consumer Finance Co., Limited
    • Customer Service Center
      Tokyo, Osaka and Fukuoka, Japan
      CSP Recertified
      Release 5.2
      July 2016
    • SMBC Nikko Securities Inc.
    • Tokyo Contact Center and Okinawa Contact Center
      Tokyo and Okinawa, Japan
      CSP Recertified
      Release 5.2
      August 2016
    • SMBC Nikko Securities Inc.
    • Front Service Center
      Tokyo, Nagoya and Osaka, Japan
      CSP Recertified
      Release 5.2
      August 2016
    • Sumitomo Mitsui Banking Corp.
    • Call Center
      Kobe and Fukuoka, Japan
      CSP Recertified
      Release 5.2
      February 2017
    • Tokio Marine & Nichido Communications Co., Ltd
    • Dealer Support Desk
      Tokyo, Japan
      CSP Recertified
      Release 5.2
      December 2016
    • transcosmos inc.
    • A Single Client Technical Support Program
      Kobe, Japan
      Applied for OSP Certification
      Release 6.0
      March 2017
    • transcosmos inc.
    • MCM Center Naha
      A Single Client Technical Support Program
      Okinawa, Japan
      OSP Recertified
      Release 5.2
      March 2017
    • transcosmos inc.
    • MCM Center Umeda
      A Single Client Technical Support Program
      Osaka, Japan
      OSP Recertified
      Release 5.2
      November 2016
    • transcosmos inc.
    • MCM Center
      A Single Client Technical Support Program
      Sendai, Japan
      OSP Certified
      Release 5.2
      January 2017
    • Affinity Global Panamá
    • Procesos de Servicio al Cliente fijo, móvil, Soporte Técnico y
      Ventas de la cuenta Cable & Wireless Panamá
      PIC Recertified
      Release 5.2
      October 2016
    • Allus Global BPO Center
    • Atención Llamadas Entrantes para Movistar Chile
      Atención Comercial
      Lima y Chiclayo, Perú
      PIC Recertified
      Release 5.2
      October 2016
    • Allus Global BPO Center
    • Televentas para Movistar Chile
      Lima, Perú
      PIC Recertified
      Release 5.2
      October 2016
    • Atento Chile
    • Atención Clientes Carterizados de Movistar Chile
      Santiago, Chile
      OSP Recertified
      Release 5.2
      January 2017
    • Atento Chile
    • Atención a Clientes Movistar Chile
      Atención Técnica, Comercial y Recontención
      Santiago and Valparaiso, Chile
      PIC Recertified
      Release 5.2
      December  2016
    • Atento España
    • Atención cliente Repsol
      Madrid, Spain
      CSP Process Recertified
      Release 5.2
      December 2016
    • Atento Perú
    • Natura Perú, Natura Chile, BBVA Perú (Masivo, Reclamos y Especializados),
      Banco Financiero y La Positiva (Emergencias e Informes)
      Lima, Perú
      PIC Recertified
      Release 5.2
      February 2016
    • BancoEstado Contacto 24 Horas S.A.
    • Servicio de Atención a Clientes y Filtro AR
      Lota, Chile
      PIC Certified
      Release 5.2
      April 2017
    • BML Collection Services
    • Servicio de Cobranzas para Telefónica – Movistar Argentina
      Buenos Aires, Argentina
      PIC Certified
      Release 6.0
      June 2017
    • Cablevisión Argentina
    • Canales Comerciales – Customer y Soporte
      Inbound Customer Service, Soporte Técnico, Ventas, Contención Call Backs
      Outbound: Ventas No Abonados, Gestiones Especiales, Posventa, Prospectos, Online
      Redes Sociales Back Office
      Buenos Aires, Argentina
      VMO Recertified
      Release 5.2
      November 2016
    • CGS Chile
    • Servicio de Atención a Clientes de Movistar Chile
      Atención Técnica y Comercial
      Santiago y Valdivia, Chile
      PIC Recertified
      Release 5.2
      December 2016
    • Concentrix
    • A Single Client Technical Support Program
      San Jose, Costa Rica
      OSP Certified
      Release 5.2
      April 2016
    • Concentrix
    • A Single Client Technical Support Program
      Sao Paulo, Brazil
      OSP Certified
      Release 5.2
      May 2016
    • Credomatic
    • Cobranzas Moras Bajas, Moras Altas, Portafolios Banco
      San José de Costa Rica
      PIC Recertified
      Release 5.2
      December 2016
    • Credomatic
    • DECA (Desarrollo de Cartera)
      San José de Costa Rica
      PIC Recertified
      Release 6.0
      June 2017
    • Credomatic
    • Servicio a Clientes
      San José de Costa Rica
      PIC Certified
      Release 5.2
      August 2016
    • Digitex Colombia
    • Atención de Llamadas Entrantes Movistar Chile – Atención Comercial y Técnica
      Manizales, Colombia
      PIC Recertified
      Release 5.2
      December 2016
    • Digitex Colombia
    • Televentas para Movistar Chile
      Manizales, Colombia
      PIC Recertified
      Release 5.2
      August 2016
    • Digitex Perú
    • Televentas para Movistar Chile
      Lima, Peru
      PIC Recertified
      Release 5.2
      December 2016
    • Entel Empresas de Contact Center
    • Servicio de Atención Comercial: Home Front
      Santiago, Chile
      PIC Certified
      Release 5.2
      December 2016
    • Konexo
    • Atención al Cliente para Posadas Voz, Lealtad y Globogo
      Morelia, México
      PIC Certified
      Release 5.2
      November 2016
    • Martínez de Alzaga S.A.
    • Cobranzas y Customer Service
      Buenos Aires, Argentina
      Applied for PIC
      Release 6.0
      December 2016
    • Movistar Argentina
    • Atención Individuos Móvil
      Buenos Aires, Argentina
      Applied for VMO Certification
      Release 5.2
      December 2016
    • Movistar Argentina
    • Back End Fija y Móvil
      Buenos Aires, Argentina
      Applied for VMO Certification
      Releases 5.2
      December 2016
    • Movistar Argentina
    • Canal Digital
      Buenos Aires, Argentina
      Applied for VMO Certification
      Releases 5.2
      December 2016
    • Price Travel
    • Call Center Servicio de Atención al Cliente, Ventas y Back Office
      Cancún, México
      PIC Certified
      Release 5.2
      October 2016
    • Telefónica Argentina
    • Atención Residencial Fija (Atención Técnica Comercial)
      Buenos Aires, Argentina
      Applied for VMO Process Certification
      Release 5.2
      December 2016
    • Teleperformance Colombia
    • Servicio de Atención al cliente para GOL Linhas Aéreas Inteligente
      GOL y Smiles
      PIC Certified
      Release 5.2
      January 2017
    • TKM Customer Solutions
    • Atención Telefónica para Telefónica México, Mediaccess,
      Telepeaje, GSK, Tupperware y Abbott
      México City, México
      PIC Recertified
      Release 5.2
      November 2016
    • Tlmark Perú
    • Televentas para Movistar Chile
      Lima, Perú
      PIC Recertified
      Release 5.2
      August 2016
    • Conduent
    • A Single Client Technical Support Program
      Sao Paulo, Brazil
      Applied for CSP Certification
      Release 5.2
      February 2017
    • AAA
    • A Single Client Technical Support Program
      Heathrow, Florida
      Applied for OSP Certification
      Release 6.0
      September 2016
    • Agero
    • Roadside Assistance
      Sault Ste. Marie, Ontario
      OSP Recertified
      Release 5.2
      September 2016
    • Concentrix
    • A Single Client Technical Support Program
      Daleville, Indiana
      Applied for OSP Certification
      Release 5.2
      May 2015
    • Concentrix
    • A Single Client Technical Support Program
      Hamilton, Ontario, Canada
      Applied for OSP Certification
      Release 5.2
      November 2016
    • Concentrix
    • A Single Client Technical Support Program
      Montreal, Quebec, Canada
      Applied for OSP Certification
      Release 5.2
      October 2016
    • Concentrix
    • A Single Client Technical Support Program
      Southfield, Michigan
      OSP Certified
      Release 5.2
      February 2017
    • Concentrix
    • A Single Client Technical Support Program
      Niagara Falls, Ontario, Canada
      OSP Recertified
      Release 5.2
      September 2016
    • Concentrix
    • A Single Client Technical Support Program
      Peterborough, Ontario, Canada
      OSP Recertified
      Release 5.2
      September 2016
    • Conduent
    • At Home Advisors
      A Single Client Technical Support Program
      North America
      Applied for OSP Certification
      Release 5.2
      March 2016
    • Conduent
    • A Single Client Technical Support Program
      Lexington, Kentucky
      Applied for OSP Certification
      Release 5.2
      December 2014
    • Conduent
    • A Single Client Technical Support Program
      Yukon, Oklahoma
      Applied for OSP Certification
      Release 5.2
      November 2015
    • Convergys
    • A Single Client Technical Support Program
      Lake Mary and Jacksonville, Florida and Rio Rancho, New Mexico
      OSP Recertified
      Release 5.2
      July 2016
    • Desjardins
    • Direction principale Centre d’affaires en ligne
      Centres de contact Affaires Montréal et Trois-Rivières
      Montreal, Quebec, Canada
      CSP Recertified
      Release 5.2
      February 2016
    • Desjardins
    • Vice-présidence AccèsD
      Centres de contact Montréal – Granby – Trois-Rivières
      Montreal, Quebec, Canada
      CSP Recertified
      Release 5.2
      February 2017
    • IBEX Global
    • A Single Client Technical Support Program
      Bend, Oregon
      OSP Recertified
      Release 5.2
      December 2016
    • IBEX Global
    • A Single Client Technical Support Program
      Hampton, Virginia
      Applied for OSP Certification
      Release 5.2
      March 2016
    • IBEX Global
    • A Single Client Technical Support Program
      Spring Hill, Tennessee
      OSP Certified
      Release 5.2
      November 2016
    • KellyConnect
    • At Home Advisors
      A Single Client Technical Support Program
      Troy, Michigan
      Applied for OSP Certification
      Release 5.2
      April 2016
    • Microsoft Global Procurement Group Contact Center 
    • Redmond, Washington
      VMO Procurement Block Recertified
      Release 5.2
      April 2015
    • Novitas Solutions, Inc.
    • Part A and Part B Provider Contact Center
      Mechanicsburg, Pennsylvania and Jacksonville, Florida
      HSP Certified
      Release 5.2
      December 2015
    • Teleperformance Boise
    • A Single Client Technical Support Program
      Boise, Idaho
      OSP Recertified
      Release 5.2
      May 2016
    • Teleperformance Columbus
    • A Single Client Technical Support Program
      Columbus, Ohio
      Applied for OSP Certification
      Release 5.2
      May 2016
    • Teleperformance Montreal
    • A Single Client Technical Support Program
      Montreal, Quebec, Canada
      OSP Recertified
      Release 5.2
      November 2016
    • Teleperformance
    • At Home Advisors
      A Single Client Technical Support Program
      North Lauderdale, Florida
      Applied for OSP Certification
      Release 5.2
      January 2016
    • Transcom
    • At Home Advisors
      A Single Client Technical Support Program
      Applied for OSP Certification
      Release 6.0
      September 2016
    • VMC
    • A Single Client Technical Support Program
      Las Cruces, New Mexico
      Applied for OSP Certification
      Release 5.2
      June 2016
    • VMC
    • A Single Client Technical Support Program
      San Antonio, Texas
      OSP Recertified
      Release 5.2
      April 2016
    • American Family Life Assurance Company of Columbus
    • Contact Center Management Department
      Chofu and Kobe, Japan
      CSP Certified
      Releases 5.2
      December 2016
    • China Mobile Online Services Company Ltd.
    • Guizhou Branch
      Guiyang, China
      CSP Certified
      Release 5.2
      July 2016
    • Kenko.com
    • Customer Center
      Fukuoka, Japan
      CSP Certified
      Release 5.2
      October 2016
    • KONICA MINOLTA JAPAN, INC.
    • Healthcare Company
      Tokyo, Japan
      CSP Certified
      March 2017
    • Orange Moldova S.A.
    • Republic of Moldova
      CSP Certified
      Release 5.2
      January 2016
    • Orange Polska S.A.
    • Customer Service
      SME, Chorzów
      CSP Certified
      Release 5.2
      June 2016
    • Resona Bank, Ltd.
    • Omni Channel Strategy Division
      Customer Service Promotion Office
      Customer Direct Banking Center
      Tokyo, Japan
      CSP Certified
      Release 5.2
      December 2016
    • Teleperformance Xian
    • A Single Client Technical Support Program
      Beijing Interactive CRM Technology Ltd. Xi’an Branch
      Beijing, China
      CSP Certified
      Release 5.2
      December 2015
    • UWV Klantencontact
    • K & S Oplosservice
      Regio:  Centraal, Noord, Midden en Zuid
      Groningen, The Netherlands
      CSP Certified
      Release 5.2
      September 2016
    • Atento España
    • Atención cliente Repsol
      Madrid, Spain
      CSP Process Recertified
      Release 5.2
      December 2016
    • Avant
    • Sydney, Australia
      CSP Process Recertified
      Release 5.2
      May 2016
    • Call Services Limited (CSL)
    • Ebene, Mauritius
      CSP Recertified
      Release 5.2
      November 2016
    • Conduent
    • Vodafone, Ziggo, Renault, TLS, MCT, Hollands Nieuwe
      Canal Digital, Calway, and Wehkamp
      Netherlands
      CSP Process Recertified (Item 2.5)
      Release 5.2
      December 2016
    • Fuji Xerox Service Creative Co., Limited
    • Customer Contact
      Yokohama and Osaka, Japan
      CSP Recertified
      Release 5.2
      January 2017
    • Hitachi Systems, Limited
    • Contact Center Division
      Hitachi Solution Support Center
      Kanagawa and Osaka, Japan
      CSP Recertified
      Release 5.2
      November 2016
    • JAL Card, Inc.
    • Customer Service Center
      Tokyo, Japan
      CSP Recertified
      Release 5.2
      January 2017
    • ND Software Co., Limited
    • Support Center
      Yamagata, Japan
      CSP Recertified
      Release 5.2
      February 2017
    • Orange Polska S.A.
    • Mass Market and SOHO Postpaid Lublin
      Lublin, Poland
      CSP Recertified
      Release 5.2
      December 2016
    • SMBC Consumer Finance Co., Limited
    • Customer Service Center
      Tokyo, Osaka and Fukuoka, Japan
      CSP Recertified
      Release 5.2
      July 2016
    • Sumitomo Mitsui Banking Corporation
    • Call Center
      Kobe and Fukuoka, Japan
      CSP Recertified
      Release 5.2
      February 2017
    • Tokio Marine & Nichido Communications Co., Lim
    • Dealer Support Desk
      Tokyo, Japan
      CSP Recertified
      Release 5.2
      December 2016
    • True Corporation Public Company Limited
    • True Visions Call Center
      Bangkok, Thailand
      CSP Recertified
      Release 5.2
      December 2015
    • UWV Klantencontact
    • Werknemers- en Werkgeverstelefoon
      Vestiging: Groningen, Goes en Almere
      Amsterdam, The Netherlands
      CSP Recertified
      Release 5.2
      November 2016
    • Conduent
    • A Single Client Technical Support Program
      Sao Paulo, Brazil
      Applied for CSP Certification
      Release 5.2
      February 2017
    • CONEXIO Corp.
    • Corporate Sales Management Department Division
      Tokyo, Japan
      Applied for CSP Certification
      Release 6.0
      January 2017
    • Mizuho Securities Co., Ltd.
    • Internet & Contact Center
      Tokyo and Osaka, Japan
      Applied for CSP Certification
      Release 5.2
      September 2016
    • NTT FIELDTECHNO CORPORATION
    • Kyushu Customer Support Center
      Fukuoka, Japan
      Applied for CSP Certification
      Release 5.2
      September 2016
    • Rakuten Card Inc.
    • Member Support Department
      Fukuoka, Japan
      Applied for CSP Certification
      Release 5.2
      August 2016
    • Taiping Financial Services Center Co., Ltd.
    • Customer Contact Center – Wuhan Site
      Shanghai, China
      Applied for CSP Certification
      Release 6.0
      March 2017
    • Tenaga Nasional Berhad
    • TNB CareLine
      Bahagian Pembahagian, Malaysia
      Applied for CSP Certification
      Release 5.2
      May 2015
    • Novitas Solutions, Inc.
    • Part A and Part B Provider Contact Center
      Mechanicsburg, Pennsylvania and Jacksonville, Florida
      HSP Certified
      Release 5.2
      December 2015
    • Not applicable at this time.
    • Concentrix
    • A Single Client Technical Support Program
      Sao Paulo, Brazil
      OSP Certified
      Release 5.2
      May 2016
    • Concentrix
    • A Single Client Technical Support Program
      Southfield, Michigan
      OSP Certified
      Release 5.2
      February 2017
    • Concentrix Services India Pvt. Ltd.
    • Telecom Inbound Customer Service
      Vadodara and Ranchi, India
      OSP Certified
      Release 5.2
      February 2017
    • Conduent
    • Email and Back Office
      Pasay City, Philippines
      OSP Certified
      Release 5.2
      April 2016
    • Convergys Suzhou KeWei Xun Information Services Co
    • A Single Client Technical Support Program
      Suzhou, China
      OSP Certified
      Release 5.2
      May 2016
    • Hitachi Systems, Limited
    • Koriyama Second Contact Center
      Fukushima, Japan
      OSP Process Certified
      Release 5.2
      September 2016
    • HKT Teleservices International Ltd.
    • A Single Client Technical Support Program
      Chongqing, China
      OSP Certified
      Release 5.2
      September 2016
    • NTT Communications Corp.
    • Emerio SHD Center
      Cyberjaya, Malaysia
      OSP Process Certified
      Release 5.2
      December 2016
    • NTT Communications Corp.
    • Service Desk
      Sapporo MHD
      Sapporo, Japan
      OSP Process Certified
      Release 5.2
      December 2016
    • Teleperformance Beijing
    • A Single Client Technical Support Program
      Beijing Interactive CRM Technology Ltd. Nanning Branch
      Beijing, China
      OSP Certified
      Release 5.2
      July 2016
    • Transcom Estonia
    • OSP Certified
      Release 6.0
      January 2017
    • Transcom Rostock
    • A Single Client Technical Support Program
      Rostock, Germany
      OSP Certified
      Release 5.2
      June 2016
    • transcosmos Korea Inc.
    • GC Division/ACS Center
      A Single Client Technical Support Program
      Seoul, South Korea
      OSP Certified
      Release 6.0
      March 2017
    • Wipro Limited
    • Business Process Services (BPS)
      Enterprise Technical Support
      Belapur, Mumbai, India
      OSP Certified
      Release 5.2
      October 2016
    • Agero
    • Roadside Assistance
      Sault Ste. Marie, Ontario
      OSP Recertified
      Release 5.2
      September 2016
    • Atento Chile
    • Atención Clientes Carterizados de Movistar Chile
      Santiago, Chile
      OSP Recertified
      Release 5.2
      January 2017
    • Concentrix
    • Dalian Ju Meng Technologies Development Co., Limited
      A Single Client Technical Support Program
      Dalian, China
      OSP Recertified
      Release 5.2
      March 2016
    • Concentrix
    • Shenzhen Shunrong Telecommunication Technologies Limited  – Foshan Branch
      A Single Client Technical Support Program – Mandarin Support and Cantonese Support
      Foshan, China
      OSP Recertified
      Release 5.2
      February 2016
    • Concentrix
    • A Single Client Technical Support Program
      Fukuoka, Japan
      OSP Recertified
      Release 5.2
      September 2016
    • Concentrix
    • A Single Client Technical Support Program
      Hiroshima, Japan
      OSP Recertified
      Release 5.2
      September 2016
    • Concentrix Services Portugal
    • Sociedade Unipessoal L.da
      Braga and Porto, Portugal
      OSP Recertified
      Release 5.2
      February 2017
    • Convergys
    • A Single Client Technical Support Program
      Lake Mary and Jacksonville, Florida and Rio Rancho, New Mexico
      OSP Recertified
      Release 5.2
      July 2016
    • Convergys Malaysia Sdn Bhd.
    • Microsoft SEA Customer Service & Technical Support
      Kuala Lumpur, Malaysia
      OSP Recertified
      Release 5.2
      March 2016
    • IBEX Global
    • A Single Client Technical Support Program
      Bend, Oregon
      OSP Recertified
      Release 5.2
      December 2016
    • KDDI Evolva Inc.
    • Operation Sector, Operations Division 1, Nagoya Contacts Center 2
      Nagoya, Japan
      OSP Recertified
      Release 5.2
      August 2016
    • Relia, Inc.
    • Minatomirai Center
      A Single Client Technical Support Program
      Yokohama, Japan
      OSP Recertified
      Release 5.2
      May 2016
    • SCSK ServiceWare Corp.
    • A Single Client Technical Support Program
      Osaka, Japan
      OSP Recertified
      Release 5.2
      March 2017
    • Teleperformance Boise
    • A Single Client Technical Support Program
      Boise, Idaho
      OSP Recertified
      Release 5.2
      May 2016
    • Teleperformance Beijing
    • A Single Client Technical Support Program
      Beijing Interactive CRM Technology Ltd.
      Beijing, China
      OSP Recertified
      Release 5.2
      May 2016
    • Teleperformance Hellas
    • A Single Client Technical Support Program and Symantec
      Athens, Greece
      OSP Recertified
      Release 5.2
      March 2016
    • Teleperformance Montreal
    • A Single Client Technical Support Program
      Montreal, Quebec, Canada
      OSP Recertified
      Release 5.2
      November 2016
    • Teleperformance Nordic
    • Stockholm, Sweden
      OSP Recertified
      Release 5.2
      June 2016
    • VMC
    • A Single Client Technical Support Program
      San Antonio, Texas
      OSP Recertified
      Release 5.2
      April 2016
    • Xceed Contact Center
    • Smart Village (excluding Videotron), Maadi Park, and Qena
      Cairo, Egypt
      OSP Recertified
      Release 5.2
      July 2016
    • Concentrix
    • A Single Client Technical Support Program
      Montreal, Quebec, Canada
      Applied for OSP Certification
      Release 5.2
      October 2016
    • Conduent
    • A Single Client Technical Support Program
      Lexington, Kentucky
      Applied for OSP Certification
      Release 5.2
      December 2014
    • Conduent
    • A Single Client Technical Support Program
      Valence, France
      Applied for OSP Certification
      Release 5.1
      May 2014
    • Digitex Colombia
    • Atención Llamadas Entrantes y Televentas Movistar Chile
      Manizales, Colombia
      Applied for OSP Process Certification
      Release 5.2
      October 2015
    • Fullerton Healthcare Group
    • Singapore
      Applied for OSP Certification
      Release 5.2
      September 2014
    • IBEX Global
    • A Single Client Technical Support Program
      Hampton, Virginia
      Applied for OSP Certification
      Release 5.2
      March 2016
    • Tata Business Support Services Limited
    • International Client Programs, Email, Chat and Back-office
      Chennai, India
      Applied for OSP Certification
      Release 5.2
      November 2015
    • Teleperformance
    • A Single Client Technical Support Program
      Columbus, Ohio
      Applied for OSP Certification
      Release 5.2
      May 2016
    • Teleperformance
    • A Single Client Technical Support Program
      At Home Advisors
      North Lauderdale, Florida
      Applied for OSP Certification
      Release 5.2
      January 2016
    • Teleperformance Alphaland
    • A Single Client Technical Support Program
      Tier 1 APAC
      Makati, Philippines
      Applied for OSP Certification
      Release 5.2
      July 2016
    • Transcom
    • At Home Advisors
      A Single Client Technical Support Program
      Applied for OSP Certification
      Release 6.0
      September 2016
    • Cablevisión Argentina
    • Canales Comerciales – Customer y Soporte
      Inbound Customer Service, Soporte Técnico, Ventas, Contención Call Backs
      Outbound: Ventas No Abonados, Gestiones Especiales, Posventa, Prospectos, Online
      Redes Sociales Back Office
      Buenos Aires, Argentina
      VMO Recertified
      Release 5.2
      November 2016
    • Microsoft Global Procurement Group Contact Center 
    • Redmond, Washington
      VMO Procurement Block Recertified
      Release 5.2
      April 2015
    • Movistar Argentina
    • Atención Individuos Móvil
      Buenos Aires, Argentina
      Applied for VMO Certification
      Release 5.2
      December 2016
    • Movistar Argentina
    • Back End Fija y Móvil
      Applied for VMO Certification
      Releases 5.2
      December 2016
    • Telefónica Argentina
    • Atención Residencial Fija (Atención Técnica Comercial)
      Buenos Aires, Argentina
      Applied for VMO Process Certification
      Release 5.2
      December 2016